Terms

TERMS & CONDITIONS – Janseva Medical

1. Introduction

Welcome to Janseva Medical. By accessing or using our website [www.jansevamedical.in
], or by communicating with us through RCS, WhatsApp, or any other digital platform, you agree to be bound by these Terms & Conditions (“Terms”).
Janseva Medical operates under the concept of Jan Aushadhi, providing generic medicines at affordable prices for public welfare. These Terms govern your use of our website, services, and communication channels.
If you do not agree to these Terms, please discontinue using our website or services immediately.

2. Use of Services
   Our services are intended for individuals who are at least 18 years old and competent to contract under the Indian Contract Act, 1872.
   You agree to use our services only for lawful purposes and in compliance with all applicable local, state, and national laws of India.
   Janseva Medical reserves the right to deny or suspend services to any user found violating these Terms or engaging in misuse of our communication channels or services.
3. Orders, Payments & Pricing
   All prices displayed on the website or shared via RCS/WhatsApp are subject to change without notice.
   Payments for purchases must be made through the approved payment methods available on our platform or in-store.
   Orders once placed are subject to confirmation and availability of stock.
4. Refund & Cancellation Policy
   Orders may be cancelled before dispatch by contacting us at contact@jansevamedical.in
   or +91 9765550808.
   Once dispatched, cancellations or refunds will only be processed for damaged, expired, or incorrect products.
   Refunds, if approved, will be processed within 7–10 business days to the original payment method.
   Janseva Medical reserves the right to decline refund requests that do not comply with this policy.
5. Account Responsibilities
   If you create an account on our website or engage with us through digital platforms, you are responsible for maintaining the confidentiality of your account information, including OTPs or verification codes.
   You agree to notify us immediately of any unauthorized use of your account.
   Janseva Medical will not be liable for any loss arising from your failure to protect account credentials.
6. Message Delivery & Communication Terms
   By interacting with Janseva Medical through RCS, WhatsApp, SMS, or Email, you consent to receive updates, transaction alerts, and promotional communications.
   Message delivery is dependent on telecom networks and device compatibility. Janseva Medical shall not be held responsible for delays, undelivered messages, or service disruptions beyond our control.
   You may opt out of promotional communications anytime by replying “STOP” or contacting us directly.
7. Intellectual Property Rights
   All content, logos, brand names, text, graphics, and digital materials on our website or communication channels are the property of Janseva Medical.
   Unauthorized reproduction, modification, or distribution of our materials is strictly prohibited.
8. Limitation of Liability
   While we strive to ensure accuracy in our product details and services, Janseva Medical shall not be held liable for indirect, incidental, or consequential damages resulting from your use of our website or communication channels.
   We are not liable for any loss due to medical misuse, incorrect dosage, or reliance on third-party information. Always consult a registered medical practitioner before consuming any medicine.
9. Governing Law & Jurisdiction
   These Terms shall be governed and interpreted in accordance with the laws of India, and any disputes shall be subject to the exclusive jurisdiction of the courts located in Latur, Maharashtra.
10. Contact Information
    For any queries, concerns, or support regarding these Terms, please contact:
    📍 Janseva Medical
    R-8/2032, Madu-Meera Complex, Mitra Nagar, Latur, Maharashtra – 413512
    📞 +91 9765550808
    ✉️ contact@jansevamedical.in